Terms

These terms apply to your use of PawOnTop at pawontop.com ("PawOnTop", "we", "us"). PawOnTop is run by Nabanita Nath, an individual (sole proprietor) based in Guwahati, Assam, India. It is not a company. By creating an account you agree to these terms.

1. What PawOnTop is

PawOnTop is a paid ranking of pets. Owners add a pet with one photo, a short description and a link to the pet's Instagram profile. Visitors browse pets on PawOnTop and can visit their Instagram profiles.

The leaderboard shows the order of paid purchases. It is not a vote, a contest, a measure of popularity or a judgement of which pet is best. There are no prizes of any kind.

2. Who can use PawOnTop

• Anyone can browse without an account.
• To add a pet or buy a ranking you must be 18 or older and create an account with your email address, either with a sign-in link we email you or by choosing Continue with Google. You confirm your age when you set up your account.
• You must be allowed to accept these terms where you live.
• One person may hold one account. Keep access to your email secure, because sign-in links are sent there, and keep your Google account secure if you use it to sign in.

3. How ranking purchases work

1. The price rises by the same step every time. Each season starts at $1. Every accepted purchase raises the next price by $1: $1, then $2, then $3, and so on. The price never goes down during a season, including after a refund.
2. Each purchase is a full new payment. If you paid $1 before and the next price is $4, you pay $4. Earlier payments are not a deposit, credit or discount.
3. Your pet moves to #1. A purchase puts your pet at #1 on that board. Other pets move down. Each pet has one row per season, and buying again updates that row.
4. #1 lasts until the next accepted purchase. Another owner may buy the next step at any time, even seconds after you. We do not promise any minimum time at #1.
5. No custom amounts. You cannot choose a different amount, bid automatically or top up.
6. The current #1 cannot buy again until another pet takes its place.
7. Only one buyer wins each step. If someone else completes the same step first, your payment is not taken and we offer you the new price instead. We never charge you the higher amount automatically.
8. Spending limits. To protect buyers, each purchase and each owner's spending over any 24 hours are capped at [$50 per purchase and $100 per owner in any 24 hours: confirm]. Purchases over a limit are refused.
9. Prices and taxes. Prices are in US dollars (USD). The full price, including any applicable tax, is shown before you pay and nothing is added afterwards by us. PayPal or your card issuer may charge its own currency-conversion fee. [Tax treatment (GST on exported services, US sales tax, UK VAT) to be confirmed by our accountant.]

4. Seasons

• A season is one continuous ladder. There are no weekly or timed resets.
• A season closes automatically when nobody takes #1 for 14 days. Every purchase restarts that clock. The board always shows the date and time the season will close if no one buys.
• We may close a season early only for a stated reason, such as a policy change, and only after at least 7 days' public notice.
• When a season closes, its final standings are archived and a new season opens at the starting price. Pet profiles stay; ranks do not carry over.

5. What you get and what you don't

A purchase gives your pet the #1 position on the board until the next accepted purchase, and a place in that season's standings.

We do not guarantee views, Instagram followers, clicks, sales, income or any other result. The numbers we show you (listing views and Instagram button clicks) are approximate and do not measure followers or video views.

PawOnTop has no cash prizes, product prizes, redeemable rewards, payouts to owners or stored balances.

6. Your pet listings

• You may only list a pet you own or are authorised to represent, and only an Instagram profile that belongs to that pet or to you.
• You must own, or have permission to use, the photo you upload. You give us a non-exclusive, worldwide, royalty-free licence to host, resize and display it, and your description, on PawOnTop and in links shared from it, for as long as the listing exists and as needed for our records.
• Listings are reviewed before they appear. We may reject, edit-block, hide or suspend a listing that is misleading, impersonates someone, infringes rights, links elsewhere than Instagram, or is harmful, offensive or unlawful. Edits to an approved listing are reviewed too; the last approved version stays public until then.
• If a pet is suspended while a purchase is being processed, that purchase is refunded in full (see the Refund Policy).
• Anyone can report a listing. We review reports and may contact you.

7. Acceptable use

Do not: use PawOnTop for anything unlawful; impersonate another person or pet; upload content you have no right to use; interfere with the service, other buyers or the ranking (including automated purchasing or scraping); try to access other people's accounts; or use chargebacks or payment reversals in bad faith.

We may suspend or close accounts that break these terms. A reversed or refunded purchase is removed from the ranking.

8. Payments

Payments are processed by PayPal, using your PayPal account or a debit or credit card through PayPal's checkout. We never see or store your full card details. PayPal's own terms and privacy notice also apply to your payment. A ranking position is only given after the payment provider confirms that your payment was captured. If a payment is captured but we cannot deliver the ranking, we refund it in full automatically.

9. Cancellation and refunds

Our Refund Policy explains when purchases are refunded and your statutory rights. Nothing in these terms limits rights you have under consumer law that cannot be excluded.

10. Our liability

We provide PawOnTop with reasonable care and skill. We are not responsible for Instagram or other third-party services we link to, or for losses that were not reasonably foreseeable. Where the law allows, our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or any other liability that cannot be limited by law.

11. Changes, suspension and ending your account

• We may update these terms. We will show the new version and ask you to accept material changes before your next purchase. The version you accepted is recorded with each order.
• We may pause purchases on a board or across the site, for example during maintenance or a payment-provider problem. Payments already being processed are still completed or refunded.
• You can ask us to delete your account at any time from your account page (see the Privacy Policy).

12. Law and disputes

These terms are governed by the laws of India, and the courts at Guwahati, Assam, India have jurisdiction. If you are a consumer, you keep the protection of the mandatory consumer laws of the country where you live, and you may also bring a claim in the courts there.

13. Contact and grievances

• Support: pawontop26@gmail.com. See Support.
• Grievance officer: Nabanita Nath, pawontop26@gmail.com. Complaints about content, accounts or purchases are acknowledged within 24 hours and resolved within 15 days.
• Operator: Nabanita Nath (individual, sole proprietor), Ashirwad Bhawan, Near Maligaon Overbridge, Guwahati, Assam 781012, India.